Why do we only sell local online?
By restricting our online sales to only our local market and existing customer base,
we can offer our online customers benefits and experience that no other online
retailer can.
Local Shopping Convenience
Our online purchasing is for providing a value added convenience to our existing
customer base and local market shoppers to be able to purchase from the comfort of
their own home so we have it ready for them to quickly pickup in-store, or even
better, try out our home delivery service!
Service
By selling online only to our local market, we are able to look after you far beyond
just the point of purchase. We believe in servicing what we sell so you are not left at
your own device if an issue was ever to occur. We have a service team that can
help you with any need or problem and have the ability to get to you regardless if
you bought in-store or online!
Installation Option
We are one of
"VERY FEW"
online retails that provide you the option of purchasing installation service at the
time of buying your products online. With any other online retailer, when the product
shows up, it's your problem, along with all the warranty stipulations that get voided if
you do something wrong during installation. Not the headache we want our
customers dealing with! We provide our customers a turn key option from start to
finish, regardless if bought in-store or online. Something we can only do by
restricting to online online selling.
Top Quality
We can't compete nationally as we won't sacrifice the quality you have grown to
expect from us. Unfortunately, online purchasing eliminates the person human
connection from a shopping experience. It cannot provide that same gut feeling of
trust you get from a face to face interaction when you are inside a store talking to
real people during a buying process. Because of that, purchasing online often
resorts to nothing more than the lowest price. As a result, most online retailers are
forced into flogging cheap products at the cheapest price to be able to compete. If
you look at the majority of online product sales in almost any retail industry, you will
notice a lot of it is made up of lower end lines and models at a cheap price
point!
"A business model we are not interested in"
We believe in only selling top quality products, regardless if purchased in-store or
online. We vet our product lines and even the models within those product lines very
carefully to ensure we can stand behind the products we sell and ensure our
customers are buying the reliability and getting the enjoyment they are
expecting.
Your not buying only a product, your also buying a piece of mind.
Built in Subscription Services
Nothing worse that running out of pool or hot tub water treatment products when you
need them most! Or how about when you know you need to replace that filter
cartridge every 3 months but never seem to have the time to go get it or forget to get
it? We can have it in the store ready for you to pickup at the
counter or we can home delivery it to your door step!